Microsoft Office 365 for private use

As part of the Student Advantage and Teacher Benefits program students and employees of the FAU can use MS Office Pro Plus on their private devices free of charge.

Office Online, Skype and OneDrive are excluded from this offer!

The right of use expires with the end of affiliation with the university. Entitled are

The data you enter during the application process via www.studisoft.de is not transmitted until you explicitly confirm that you allow your data to be sent to Studisoft.

Your IdM identification is not sent to the Microsoft-Portal until you have „bought“ Office on Studisoft.

If you do not agree to this you cannot use this offer! Additional data such as name and email address is not transmitted to Microsoft.

For more information please refer to the instructions below.

  • https://support.office.com
  • respective search engines
  • fellow students / colleagues
  • The RRZE has no capacities to assist you with software for private use
  • The RRZE only provides the required authorization for application via the Studisoft-Portal.
  • The RRZE cannot provide any type of support concerning the products that are available in the Office-Portal.

The RRZE has no control over the types of products / versions that are being offered in the Office-Portal.

If you forgot your password you can only reset it via Studiosoft. Please refer to section 5 „Resetting the password“. It does NOT work directly within the MSO-365-Portal!

In case something does not work or you have questions concerning the instructions below then please

  • send an email to rrze-zentrale@fau.de using your university mail account (please do not use StudOn to write the mail!)
  • describe the error that occurred in detail;
  • please also provide your StudOn/IdM-username and Studisoft-order number.
  • Please indicate during which step (sections 1-9) of the instructions the problem occurred!
  • Please also provide screenshots if possible.

As of July 2015 login credentials of the configured mailboxes are still being stored on servers of Microsoft when using this app!
For this reason the RRZE has blocked the associated user-agents at the Exchange server. When you see the corresponding error message your IdM-login data has already been stored at Microsoft. In this case you must immediately change your password!

http://www.heise.de/ix/meldung/Neue-Sicherheitsfunktionen-fuer-Microsofts-Outlook-App-2688848.html

https://netzpolitik.org/2015/eu-parlament-soll-ms-outlook-auf-ios-wegen-schwerwiegenden-sicherheitsmaengeln-loeschen/

  • You are allowed to install Office on 5 windows or macOS devices.
  • Prior activations that are no longer needed can be deactivated via the Microsoft office portal.

Installation guide for MSO365

This is what your login data looks like:

  • Log into https://www.studisoft.de
    • Cookies must be enabled
    • „Buy“ Office for 0€
  • You will get an email that your order has been received.
  • You will not get an email as soon as the account has been set up!

It may take 20 minutes and longer until the MSO365 account has been set up.  If necessary try again the following business day.

Go to https://portal.microsoftonline.com

Use the following user name and password:

User name:  Replace the part bevore @fauerl... with your own IdM-username: IdM-username@fauerlnue.onmicrosoft.com
Initial password: Your Studisoft-order number of the Office-purchase
This is how your MSO365 account looks like

In case you cannot login:

  • Please use: For Windows: Microsoft Internet Explorer / Edge | For OS X: Safari
  • Try another device
  • In some instances it may take a lot longer than 20 minutes until your Office 365 subscription has been set up.

  • After the first successful login to the Office-Portal it can take 15 minutes or more until the Office 365 subscription is activated.
  • If it takes longer or does not work please try again at a later time.

MSO365 installations can be activated as shown below:

User name: Replace the part bevore @fauerl... with your own IdM-username: IdM-username@fauerlnue.onmicrosoft.com
password: Your own MSO365 password

There is no data medium available for MSO365

In case Office cannot be installed

  • Please check if there is another version from Microsoft Office (pre)installed on your device. This is often the case for new devices. Please uninstall all Office versions and try again.

In Case Office is already installed

  • If you cannot activate pre-installed Office-installations, then please uninstall all Office versions and install MSO365 again.

  • You have permission to install MSO365 on 5 devices.
User name: Replace the part bevore @fauerl... with your own IdM-username: IdM-username@fauerlnue.onmicrosoft.com
password: Your own MSO365-password

Once you have used up your installations you can deactivate earlier activations that you no longer need in the Microsoft-Portal.

  • Log into the MSO365-portal
    https://portal.microsoftonline.com
  • Click top right  corner on your user name -> show account
  • installation status -> manage current installation
MSO365 auf weiteren Geräten installieren und Installationen verwalten

  •  https://www.studisoft.de
  •  Track your order
  •  Reset password
  •  Your password will be reset to the order number.
  • It may take 20 minutes or longer until your password has been reset in the MSO365-Portal!
MSO365 Kennwort zurücksetzen

Afterwards you must login to the MSO-portal and set your own password before you can activate another Office installation:

https://portal.microsoftonline.com

User name: Replace the part bevore @fauerl... with your own IdM-username: IdM-username@fauerlnue.onmicrosoft.com
 password:: Your Studisoft-order number of the Office-purchase

In case Office 365 cannot be (re)activated

If you cannot (re-)activate (pre-)installed versions of Office 365, then please deactivate all Office versions and install MSO365 again

  • open an Office application, e.g. Word or Excel
  • File -> account -> manage account
  • a browser window opens up -> login.
Microsoft Office 365 für Windows aktivieren

Figure xxx: activation of Office 365 for Windows

If you cannot (re-)activate (pre-)installed versions of Office 365

please uninstall all Office versions and install MSO365 again.

  • open an Office application, e.g. Word or Excel
  • File -> account -> manage account
  • a browser window opens up -> login.
Microsoft Office 365 für macOS aktivieren

Activation of Microsoft Office 365 for MacOS

If you cannot (re-)activate (pre-)installed versions of Office 365

please uninstall all Office versions and install MSO365 again.

Then you probably used your FAU-email address as login to Microsoft.

Your MSO365 looks conform to: Replace the part bevore @fauerl... with your own IdM-username: IdM-username@fauerlnue.onmicrosoft.com

If this is not the case:

Please follow the instructions again as shown starting from section 1.

If you have already bought MSO365 as described in section 1 and forgot your password then look at section 5

Office Online, Skype and OneDrive are NOT included in the offer.

You can only obtain MS Office Pro Plus 365 for installation on your private devices via the RRZE!